Last Updated: June 2026
At NativePot Eats, every meal is freshly prepared to ensure you receive delicious, high-quality Nigerian food. This Shipping & Delivery Policy explains how we process and deliver your orders.
We currently deliver across Osogbo, Osun State, and selected surrounding areas.
If you're unsure whether we deliver to your location, please contact us before placing your order.
Orders are prepared fresh after confirmation.
For preorder meals:
Orders placed today will be prepared and delivered on the selected delivery date.
For same-day orders (when available):
Orders are processed based on availability and kitchen capacity.
Estimated delivery times may vary depending on:
Your location
Traffic conditions
Weather
Order volume
While we aim to deliver within the estimated time, delays may occasionally occur due to circumstances beyond our control.
Delivery charges are calculated during checkout based on your delivery location.
Any applicable delivery fee will be clearly displayed before payment is completed.
Customers may choose to pick up their meals at the selected pickup location during the scheduled pickup time.
Please bring your order confirmation when collecting your meal.
Customers are responsible for providing:
The correct delivery address
A valid phone number
Availability to receive the order
If delivery cannot be completed because:
The address provided is incorrect,
The customer cannot be reached, or
The customer is unavailable,
additional delivery charges may apply for redelivery.
Every NativePot Eats meal is cooked fresh and packaged carefully before dispatch. We recommend enjoying your meal immediately after delivery for the best taste and quality.
If your order arrives damaged, incomplete, or incorrect, please contact us within 2 hours of delivery.
To help us resolve the issue quickly, please provide:
Your order number
A brief description of the issue
Clear photos (if applicable)
If you have any questions regarding your delivery, please contact us:
NativePot Eats
Website: www.nativepoteat.com
Phone: +234 803 956 6484
WhatsApp: +234 803 956 6484
Email: support@nativepoteat.com
Thank you for choosing NativePot Eats. We appreciate your support and look forward to delivering fresh, delicious Nigerian meals right to your doorstep.